Terms & Conditions

The purchase of products from website DimpleWhisky.com is subject to the following terms and conditions:

  1. Any and all alcoholic beverages available for sale in the website DimpleWhisky.com can only be acquired by persons who are of legal age to do so, in their country of residence.
  2. The description, picture and any other information of a product presented in the electronic store DimpleWhisky.com, subject to change without notice. The images that illustrate each product may differ from the delivered product.
  3. The Prices that are in the website DimpleWhisky.com may be changed without notice and are always subject to unavailability.
  4. Under current Portuguese law, DimpleWhisky.com is required to add the value of VAT on legal fees of 6%, 13% and 23% for all products. The prices shown in the presence of virtual storeroom DimpleWhisky.com always include VAT. The amount of VAT can be deducted for public or private enterprises with legal registration in a EU country.
  5. If DimpleWhisky.com can not provide an order for a client in whole or in part for immediate shipment, you will be immediately contacted by DimpleWhisky.com in order to decide the most appropriate procedure to resolve the situation.
  6. The orders made to DimpleWhisky.com are usually carried out by CTT Portugal. In general, an order will take 48 hours to be delivered in mainland Portugal, 3 to 7 days in Europe.
  7. All orders placed through DimpleWhisky.com and the payment of which is not settled within a maximum period of 15 days will be canceled.
  8. All products supplied by DimpleWhisky.com should be examined by the client immediately upon receipt. If there is any damage or defect in the product, the customer must return it to the trucking company, properly explain the reason for the return packing slip and immediately notify DimpleWhisky.com which will promptly resolve the incident.
  9. DimpleWhisky.com is not responsible for orders sent to countries where the relevant law does not allow the import of alcoholic beverages – Its the responsibility of the customer to order their arrest. In case the return DimpleWhisky.com will refund only the amount of merchandise. For questions, please contact us before ordering.
  10. DimpleWhisky.com acknowledges all its customers the right to terminate the contracts entered into with it, allowing them to return within 14 days of the products purchased pursuant to Decree-Law No. 143/2001 and Decree Law 82/2008 of 20/05.

Transport cost

  • The amount to be collected is according to the place of delivery, in Portugal, Portugal Islands or other international destination and the weight of the goods in question.

To clarify any doubt, request additional information or suggestions, please feel free to contact us.